About Me
I have worked in various customer service positions over the last seven years. In that time, I have honed many soft skills. As part of the management staff in the retail industry, it was imperative that my communication and ability to problem solve and keep customers happy was always at the top of its game. Juggling multiple projects at once while also managing staff was essential in making sure that the store ran smoothly and that the customer experience was a pleasant and productive one. As much as I enjoyed working in retail, I knew that it was not my career, but simply a stop along the way. I had thought about programming in the past without looking into it, but once I did, I fell in love with how creative of a field it is! Working through problems and reaching a solution, all the while creating something in the process, is my dream job, and I am thrilled to be on this journey!
Resume
Sumary
Technical Training
Full Stack Web Developer Program, Centriq Training
Anticipated Graduation: 04/2020
Overland Park, KS
Core Competencies:
- MVC Framework
- Trouble Shooting & Debugging
- Source Control
- Agile/Scrum (Created Team Project)
- Website Deployment
- Pair Programming
- Code Review
Professional Experience
Keyholder
2020 - 2021
Thirft Management Specialists, Overland Park, KS
- Worked with upper management to ensure a smooth-running store, which included handling up to 5 projects at one time
- Assisted in every role in the store, cultivating teamwork and rapport with staff
- Counted cash register drawers every night, sometimes up to $1700.
- Ensured store was reset at night and prepared for the next day. Closed, locked, and set security measures in place before leaving each night
Appointment Setter
2019 - 2019
Big 6 Media, Overland Park, KS
- Contacted 80 potential customers/day and scheduled phone meetings between them and the Sales point-of-contact
- Built rapport and trust with the customers
- Managed a shared calendar through Google Calendar to book appointments with the Sales point-of-contact
Contact
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Social Media
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Overland Park, KS